Manufacturing company on the Ball keeping forklift maintenance costs down and safety up with Fleet Team’s Managed Maintenance.
Ball Corporation’s Columbus, Ohio plant is a 24/7 metal can manufacturing operation that makes approximately 4 million cans, can ends, and can domes every day. Ball’s forklift trucks log over 4,000 engine hours annually and are critical to their operations. "We can’t afford to have our trucks down," explains forklift operator John Wilson. Ball recognized that there was a problem that needed to be corrected. “With our previous supplier we had to rent lift trucks while our trucks were in their shop” comments Warehouse and Shipping Manager, Tammy Robson. The answer was a Managed Maintenance program from Fleet Team. Towlift Inc. is the servicing dealer providing the parts and service. Ball’s Planning and Control Manager, Chris Fluitt, really likes the reports from Fleet Team. "The way Fleet Team categorizes the repairs helps us identify and control our costs, we know where our money is going, and we can determine if it is an expense that we can control."
The Managed Maintenance program also automatically schedules all the planned maintenance for the fleet. Safety checks are included in Towlift’s planned maintenance, and so safety issues can be corrected promptly. Towlift’s Service Technician, Jack Watson, is the primary technician who provides the hands on service. "Response time is very good. Jack is here when we need him, and is a good communicator" says Tammy Robson.
The Managed Maintenance program’s proven results included long equipment life, low cost per hour and improved safety. Four of Ball’s 2007 Cat lift trucks logged over 16,000 hours and one reached 20,000 hours in four years. Within that time, not one of the Cat lift trucks has been in the shop for an engine, transmission, mast, or axle replacements. "I cannot remember ever having to rent a lift truck from Towlift," comments Robson. "The Cats have held up much better than any other brand under the Managed Maintenance program."