Accounts Receivable Specialist

JOB SUMMARY
The Accounts Receivable Specialist is responsible for monitoring customer account activity, ensuring amounts are being posted correctly and balances are being paid within terms.
ESSENTIAL FUNCTIONS
- Verifies transactions and customer payments related to individual customer accounts.
- Provides information to customers, as necessary, to facilitate customer matching and
payment.
- Maintains and updates customer files, including name and address changes, mergers, or
mailing attentions.
- Identifies delinquent amounts and regularly communicates with Sales Team, escalating issues to the Senior Credit Representative and Director of Finance, as appropriate.
- Contacts delinquent account holders to request payment, utilizing polite and professional
communication (whether phone, email, letter, etc.).
- Coordinates customer communication efforts with the Sales Department and Senior Credit
Representative.
- Creates reports regarding the status of customer accounts as requested.
- Researches customer discrepancies and past due amounts with the assistance of the Senior
Credit Representative, Sales Department, and other staff. 
- Relays unusual developments to the Sales Department (changes in customer personnel, etc.).
- Maintains professionalism always.
- Reports for work as scheduled and arranges time off in accordance with policy.
- Performs other duties of a similar nature as required.

POSITION QUALIFICATIONS
EDUCATION      
- High school diploma or equivalent. Associate or Bachelor degree in Accounting preferred.

EXPERIENCE
- Three or more years of business experience preferred.
- Two or more years of accounts receivable experience preferred.

ADDITIONAL REQUIREMENTS
- Proficiency in Microsoft Office Suite, with advanced Excel skills.
- Strong written and verbal communication skills.
- Ability to communicate effectively with both internal and external customers.
- Identifies problems and is willing to be part of the solution.
- Anticipates needs of others and performs tasks without being asked, as appropriate.
- Flexibility to adapt to evolution of the role and new processes.
- Ability to work independently and to effectively prioritize demands and execute tasks.
- Complete and accurate in work performed, with keen attention to detail.

DISCLAIMER
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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